Frequently Asked Questions

 
 

Orders & Delivery

  • No, we currently offer next-day delivery only to ensure freshness and quality.

  • We deliver within a 5km radius of SE17 (South East & Central London).

    “Including Elephant & Castle, Walworth, Camberwell, Kennington, London Bridge, Borough, Waterloo, Covent Garden & surrounding areas.”

  • Delivery is available on selected days, shown at checkout.

  • We provide a delivery window, but exact times cannot be guaranteed.

Flowers & Products

  • Due to seasonality, flowers may vary slightly, but we always match the style, colour palette, and overall feel.

  • All bouquets are made fresh to order using seasonal blooms.

  • Yes—please visit us in-store or contact us directly for bespoke designs.

In-Store & Availability

  • Yes—most customers visit us in-store, and we always have a selection ready daily.

  • Yes—PlantSocietree offers plants, pots, candles, and curated gifts alongside flowers.

Payments & Orders

  • Your order is confirmed once payment is completed.

  • Changes or cancellations must be made at least 24 hours before delivery.

Any other questions?